Trust & Compliance Centre > Terms Of Service

Terms Of Service

Last updated: July 1st, 2022

Please read on to learn the rules and restrictions that govern your use of our websites, products, services and applications (the "Service"). If you have any questions, comments, or concerns regarding these terms or the Service, please contact us at info@vestedimpact.co.uk.

These Terms of Service (the "Terms") are a binding contract between you and Vested Impact, Ltd. ("Vested Impact," "we", "our" and "us"). By using the Service in any way, you agree to and accept all of these Terms, and these Terms will remain in effect at all times while you use the Service or any data obtained through the Service. These Terms govern your access to the Service and use of all data, content and other information on Vested Impact's websites, applications, products and other properties and include the provisions in this document, as well as those in the Privacy Policy.

These Terms include information about future changes to these Terms, automatic renewals, limitations of liability, a class action waiver and resolution of disputes by arbitration instead of in court.

ARBITRATION NOTICE AND CLASS ACTION WAIVER: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

Will these Terms ever change?

We are constantly trying to improve our Service, so these Terms may need to change along with the Service. We reserve the right to change these Terms at any time, but if we do, we will bring it to your attention by placing a notice on the Vested Impact website (www.vestedimpact.co.uk), by sending you an email, and/or by some other means.

If you don't agree with the new Terms, you are free to reject them; unfortunately, that means you will no longer be able to use the Service. If you use the Service in any way after a change to these Terms is effective, that means you agree to all of the changes.

Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by you and Vested Impact.

What about my privacy?

Vested Impact takes the privacy of its users very seriously. For the current Vested Impact Privacy Policy, please visit the Vested Impact website.

What are the basics of using the Service?

As part of using the Service you may be required to sign up for an account and select a password and email or user name (your "Vested Impact User ID"). You promise to provide us with accurate, complete, and updated registration information about yourself. You may not select as your Vested Impact User ID a name that you don't have the right to use, or another person's name with the intent to impersonate that person. Your right to access the Service is personal to you and you may not transfer your account to anyone else without our prior written permission. You will not share your account or password with anyone, and you must protect the security of your account and your password. You're responsible for any activity associated with your account. You will only use the Service and Content (defined below) in a manner that complies with all laws that apply to you. If your use of the Service is prohibited by applicable laws, then you aren't authorized to use the Service. We can't and won't be responsible for your use of the Service in any way that breaks the law.

You represent and warrant that you are of legal age to form a binding contract (or if not, you've received your parent's or guardian's permission to use the Service and gotten your parent or guardian to agree to these Terms on your behalf). If you're agreeing to these Terms on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on that organization or entity's behalf and bind them to these Terms (in which case, the references to "you" and "your" in these Terms, except for in this sentence, refer to that organization or entity).

Your use of the Service is subject to the following additional restrictions:

You represent, warrant, and agree that you will not contribute or submit any User Submission (defined below) or other materials or otherwise use the Service or interact with the Service in a manner that:

• Infringes or violates the intellectual property rights or any other rights of anyone else (including Vested Impact);
• Violates any law or regulation, including without limitation any applicable export control laws and/or data privacy laws, or would cause Vested Impact to be in violation of any law or regulation (including, without limitation, any laws relating to labor, employment, or the issuance of securities);
• Is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable;
• Jeopardizes the security of your Vested Impact account or anyone else's (such as allowing someone else to log in to the Service as you);
• Attempts, in any manner, to obtain the password, account, or other security information from any other user;
• Violates the security of any computer network, or cracks any passwords or security encryption codes;
• Runs any form of auto-responder or "spam" on the Service, or any processes that run or are activated while you are not logged into the Service, or that otherwise interfere with the proper working of the Service (including by placing an unreasonable load on the Service infrastructure);
• "Crawls," "scrapes," or "spiders" any page, data, or portion of or relating to the Service or Content (through use of manual or automated means);
• Circumvents or attempts to circumvent any features, limitations, or restrictions of the Service (including, without limitation, attempting to access, download, export, or otherwise use or exploit any Content using any automated means or tools);
• Copies or stores any significant portion of the Content;
• Decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to the Service.

A violation of any of the foregoing is grounds for account suspension or termination of your right to use or access the Service.

What are my rights with respect to the Service?

The materials displayed or published or available on or through the Service, including, but not limited to, text, graphics, data, articles, information, photos, images, illustrations, User Submissions, and so forth (all of the foregoing, the "Content") are protected by copyright and/or other intellectual property laws. You promise to abide by all copyright notices, trademark rules, information, and restrictions contained in any Content you access through the Service in any way (including through the Vested Impact website, API, downloads, etc.). You will not use, copy, reproduce, adapt, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell or otherwise exploit for any purpose any Content not owned by you in a way that violates someone else's (including Vested Impact's) rights. Notwithstanding the foregoing, you may display insubstantial excerpts of Content for criticism, commentary, news reporting, teaching, scholarship, research and similar purposes, provided:

• The use does not compete with the Service; and
• Proper attribution is provided to Vested Impact (please follow our attribution instructions further in this document, to ensure that you are properly attributing Vested Impact).

Any other uses of Content require Vested Impact's prior written consent.

You understand that Vested Impact owns the Service. You wo't modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this Section), create derivative works based on, re-sell, sublicense, re-distribute, or otherwise exploit any aspect of the Service.

If you would like to use Content in any manner other than as expressly permitted by these Terms (for example, exporting data via Vested Impact's API or including data in any other product or service), please contact us at info@vestedimpact.co.uk to learn more about the different ways that Vested Impact provides its data and find the solution that is right for you. You may be required to submit an application and/or meet certain eligibility criteria in order to participate in a program, and there may be different terms and conditions which apply to the specific program that you choose. You must agree to all terms and conditions and, if applicable, pay all required fees which apply to your specific program. These Terms apply to all such programs unless specifically stated otherwise in the applicable program terms.

How do I attribute Vested Impact data?

In accordance with the Terms of Service, you may reference the Content with proper attribution to Vested Impact. Our recommended attribution guidelines are described below.

• Attribution must clearly state that the Content is sourced from Vested Impact, preferably with "Powered by Vested Impact" and link to the Vested Impact webpage (www.vestedimpact.co.uk).
• Attribution should be clearly visible to the end user and placed in close proximity to the data being referenced from Vested Impact.

If you have any questions concerning attribution, feel free to contact us by e-mailing info@vestedimpact.co.uk

Do I have to grant any licenses to Vested Impact or to other users?

Anything you post, upload, share, store, integrate with or otherwise provide through the Service is your "User Submission." Some User Submissions (such as profile data you contribute to Vested Impact, or information you elect to share with other users through the Service, such as your team members) are viewable by other users. For all User Submissions, you hereby grant Vested Impact a royalty-free, perpetual, sublicenseable, irrevocable, and worldwide license to translate, modify, aggregate, reproduce, display, distribute, and otherwise use and exploit such User Submissions for Vested Impact's business purposes, including to provide, develop, and improve our products and services, except, for the avoidance of doubt, the foregoing shall not permit Vested Impact to publish, display or distribute your data from your productivity tools (e.g. CRMs, e-mail, sales engagement tools, etc.) in a manner that is identifiable as originating from you without your written consent. Please note that the foregoing license is subject to our Privacy Policy to the extent it relates to User Submissions that are also your personally-identifiable information, and to our Data Use Addendum to the extent it relates to User Submissions that are the personally-identifiable information of another person. You are prohibited from including Social Security Numbers, driver's license numbers, passport numbers, financial account and payment card information (except where expressly requested by Vested Impact), precise geolocation, and health and biometric information as part of any User Submission.

Who is responsible for what I see and do on the Service?

Any information or Content publicly posted or privately transmitted through the Service is the sole responsibility of the person or organization from whom such Content originated. You access all such information and Content at your own risk, and we aren't liable for any errors or omissions in that information or Content or for any damages or loss you might suffer in connection with it. We cannot control and have no duty to take any action regarding how you may interpret and use the Content or what actions you may take as a result of having been exposed to the Content, and you hereby release us from all liability for you having acquired or not acquired Content through the Service. We can't guarantee the identity of any users with whom you interact when using the Service and are not responsible for which users gain access to the Service.

You are responsible for all Content you contribute, in any manner, to the Service, and you represent and warrant you have all rights necessary to do so, in the manner in which you contribute it. Content includes, without limitation, personally identifiable information about you or any other person. You will keep all your registration information accurate and current. You are responsible for all your activity in connection with the Service.

Content that constitutes personally identifiable information may be subject to privacy laws or regulations. You are solely responsible for understanding how privacy laws and regulations may impact your use of such Content and for ensuring that your use (including retention, storage, and all other forms of processing) complies with all such laws and regulations.

The Service may contain content, data, links or connections to or from third-party websites or services that are not owned or controlled by Vested Impact ("Third-Party Service(s)"). When you access or use Third-Party Services, you accept that there are risks in doing so, and that Vested Impact is not responsible for such risks. We encourage you to be aware when you leave the Service and to read the terms and conditions and privacy policy of each Third-Party Service that you visit or utilize.

Will Vested Impact ever change the Service?

We're always trying to improve the Service, so it may change over time. We may suspend or discontinue any part of the Service, or we may introduce new features or impose limits on certain features or restrict access to parts or all of the Service. We'll try to give you notice when we make a material change to the Service that would adversely affect you, but this isn't always practical. Similarly, we reserve the right to remove any Content from the Service at any time, for any reason (including, but not limited to, if someone alleges that Content was contributed in violation of these Terms), in our sole discretion, and without notice.

From time to time, Vested Impact may require you to expunge some or all of the Content in your possession, and you will do so promptly upon request.

Does using Vested Impact cost anything?

We reserve the right to charge for certain parts or all of the Service. Certain aspects or uses of the Service require you to pay fees, for example, in order to access certain content or be able to download or export data. You agree to pay all fees which apply to your use of the Service. Vested Impact reserves the right to change any fees and pricing applicable to the Service at any time upon notice to you (which may be sent by email or posted on Vested Impact's website). Your use of the Service following such notification constitutes your acceptance of any new or increased fees.

What if I want to stop using Vested Impact?

You're free to do that at any time; please refer to our Privacy Policy, as well as the licenses above, to understand how we treat information you provide to us after you have stopped using our Service.

As per the Consumer Rights Directive, citizens of the European Union, and all Vested Impact users, are entitled to a full refund during the 14 days after the subscription begins. Full subscription refunds for Vested Impact Personal, Vested Impact Profesasional, and Vested Impact Enterprise subscriptions will be granted for requests received by our billing team within 14 days of the payment. After 14 days, no refunds will be issued.

Note: This 14-day period begins when the subscription service starts. For example, if you signed up for a one-week free trial, the period begins on the first day of your free trial, so you will be eligible for a refund for 7 days after your free trial ends.

When you cancel a subscription, you cancel only future charges associated with your subscription. Cancellations are effective at the end of the current billing period, and as such, Vested Impact does not offer prorated refunds for cancelled subscriptions. All subscriptions are recurring and will automatically renew after the end of each paid subscription period. You will not receive a refund for the current billing cycle as you will continue to have the same access and benefits of your subscription for the remainder of the current billing period.

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Vested Impact is also free to terminate (or suspend access to) your use of the Service or your account, for any reason in our discretion, including your breach of these Terms. Vested Impact has the sole right to decide whether you are in violation of any of the restrictions set forth in these Terms.

Account termination may result in destruction of any Content associated with your account, so keep that in mind before you decide to terminate your account. Provisions that, by their nature, should survive termination of these Terms shall survive termination. By way of example, all of the following will survive termination: any obligation you have to pay us or indemnify us, any limitations on our liability, any terms regarding ownership or intellectual property rights, and terms regarding disputes between us.

Additionally, upon termination of your account Vested Impact may require you to expunge some or all of the Content in your possession, and you will do so promptly.

What else do I need to know?

Warranty Disclaimer

Neither Vested Impact nor its licensors or suppliers makes any representations or warranties concerning the Service or any Content contained in or accessed through the Service, and we will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of any materials (including Content) contained in or accessed through the Service. We (and our licensors and suppliers) make no representations or warranties regarding suggestions or recommendations of services or products offered or purchased through the Service. Products and services purchased or offered (whether or not following such recommendations and suggestions) through the Service are provided "AS IS" and without any warranty of any kind from Vested Impact or others (unless, with respect to such others only, provided expressly and unambiguously in writing by a designated third-party for a specific product). THE SERVICE AND CONTENT ARE PROVIDED BY VESTED IMPACT (AND ITS LICENSORS AND SUPPLIERS) ON AN "AS-IS" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, ACCURACY, AVAILABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

Limitation of Liability

TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, NEGLIGENCE, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL VESTED IMPACT (OR ITS LICENSORS OR SUPPLIERS) BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR COMPUTER FAILURE OR MALFUNCTION, OR (B) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE GREATER OF (I) $100 OR (II) THE AMOUNTS PAID BY YOU TO VESTED IMPACT IN CONNECTION WITH THE SERVICE IN THE TWELVE (12) MONTH PERIOD PRECEDING THE APPLICABLE CLAIM, OR (C) ANY MATTER BEYOND OUR REASONABLE CONTROL.

Indemnity

You agree to indemnify and hold Vested Impact, its affiliates, and its and their directors, officers, agents, employees, partners, and successors harmless from and against any and all claims, liabilities, penalties (including governmental fines), damages (actual and consequential), losses and expenses (including attorneys' fees) arising from or in any way relating to (a) your use of the Service (including any actions taken by a third-party using your account), or (b) your violation of these Terms.

Assignment

You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Service account, in any way (by operation of law or otherwise) without Vested Impact's prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent.

Choice of Law, Arbitration

You agree to submit to the exclusive jurisdiction of the courts of England and Wales. This means that if you want to bring a legal action against us, or we want to bring a legal action against you, it must be done in one of these courts.

Third-Party Trademarks

All third-party names, logos, product and service names, designs, and slogans (collectively, "Third-Party Trademark(s)") contained in the Service are the property of their respective owners. Third-Party Trademarks are used by Vested Impact to refer to the owners of the Third-Party Trademark(s) in question and use by Vested Impact is not intended to (and does not) constitute or imply any kind of relationship between Vested Impact and the owners of the Third-Party Trademark(s) in question, including any affiliation, sponsorship, endorsement or approval of products and/or services, unless otherwise expressly indicated.

Safe Harbor Statement

Any statements made by Vested Impact, oral or written, about new Service features or functionality are intended to outline Vested Impact's general product direction for information purposes only and are not a commitment to deliver any material, applications, or functionality, and should not be relied upon. The development, release, and timing of any features or functionality remains at Vested Impact's sole discretion.

Miscellaneous

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable. You and Vested Impact agree that these Terms are the complete and exclusive statement of the mutual understanding between you and Vested Impact, and that they supersede and cancel all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms. You hereby acknowledge and agree that you are not an employee, agent, partner, or joint venture of Vested Impact, and you do not have any authority of any kind to bind Vested Impact in any respect whatsoever.